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Technology AND operations solutions to optimize GLOBAL Humanitarian efforts

The Center for Humanitarian Technology (CFHT) is a 501(c)3 non-profit humanitarian organization that harnesses the power of volunteer engineering, technology, and operations experts, to develop, deploy and operate—at no cost—information and communication technology (ICT) to support global humanitarian emergency relief efforts.

LEARN ABOUT CFHT’S FIRST PROJECT

CFHT’s Humanitarian Assistance repsonse platform (HARP) and The ‘telegram for humanity’ Bot

CFHT worked with technology partners Automation Anywhere, Zendesk, and Presidio to create the ‘Telegram for Humanity’ Bot—a customized software bot for Step with Hope (Крок з надією), a Ukrainian humanitarian organization providing aid to more than 8,000 families each week in combat zones and recently released territories in southern Ukraine. HARP and the ‘Telegram for Humanity’ bot has automated thousands of manual requests for aid with increased speed and accuracy, saving the Step with Hope hundreds of hours of manual processing time each week.


“CFHT’s custom bot enables us to provide humanitarian aid to a greater number of internally displaced people in Ukraine,” said Inna Kampen, Director of Step with Hope. “Our volunteers and the families we serve are enduring the unthinkable. Having a responsive, user-friendly bot to interact with vulnerable families requesting help allows the volunteers to use more of their valuable time providing direct support, while spending less time processing and validating requests manually.”

Watch CFHT’s founder share about Ukraine ESC’s MISSION & impact

UKRAINE ESC IMPACT


250,000 PAIRS OF
Glasses DISTRIBUTED

Glasses donated from our humanitarian supply services partner Restoring Vision for distribution in Ukraine by Step with Hope and Ministry of Health


32,000 IPDS RECEIVED HUMANITARIAN AID

More than 20,000 IPDs have received humanitarian aid from Step with Hope since requesting support via CFHT’s Humanitarian Assistance Response Platform

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120,000 REQUESTS FOR
AID RECEIVED BY CFHT

Since its launch, the ‘Telegram for Humanity’ bot has processed over 100,000 requests for humanitarian support from internally displaced people in Ukraine


50 families received small dollar donations

Small dollar cash donations were provided to 50 families in the Dnipro region of Ukraine to meet urgent needs

GET INVOLVED

HOW YOU CAN HELP

MAKE A DONATION

Make a donation through our partner, Agape Care International, to directly support evacuee’s journeys to safety

VOLUNTEER

Volunteer your time as a technologist, operations expert, translator, case worker, or other professional

BECOME A PARTNER

Partner your organization with CFHT to provide technology or a team of short- or long-term volunteers

Silhouette Of Refugees People With Luggage Walking In A Row

What do ngos need to be more effective?

technology

To enable the assignment and tracking of requests and the sharing of critical information between volunteers.

process

To support evacuee requests and to leverage the technology technology to maximize effectiveness.

organization

Well-defined roles and responsibilities with clear organizational structure & administrative processes to support onboarding, training, and management.

THE RESULTS OF HUMANITARIAN CRISES

85M

1 IN 95

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Our partners

We partner with technology and operations professionals to build and deploy our solutions. Learn more about our partners >


ABOUT CFHT

The Center for Humanitarian Technology is a non-profit, global humanitarian agency that harnesses the power of volunteer engineering, technology, and operations experts, to develop, deploy and operate—at no cost—information and communication technology to support NGOs’ scalable humanitarian emergency relief efforts. Learn more about CFHT and our mission >


leadership

The Center for Humanitarian Technology concept has been developed by a group of experienced business and technology leaders to address the humanitarian crises in Ukraine and beyond. Meet our leadership team >